We want you to love your purchase. If anything arrives damaged, incorrect, or not as described, we will make it right.

Damaged / Defective Items

If your item arrives damaged or defective, please contact us within 7 days of delivery.
We will gladly replace the item at no additional cost.

To request a replacement, email us at [your support email] with:

• Your order number
  
• A brief description of the issue
  
• Photos of the damaged item and packaging
  

Incorrect or Missing Items

If something is missing or incorrect, reach out within 7 days and we will correct the order immediately.

Custom / Made-to-Order Items

All products in our store are made to order. Because of this, we do not offer refunds or exchanges for:

• Wrong size ordered
  
• Buyer’s remorse
  
• Choosing the wrong color or variant
  

Please double-check your order before completing checkout.

Order Changes or Cancellations

We can only modify or cancel orders within 2 hours of purchase, as production begins very quickly.

Refunds (If Applicable)

If a refund is approved (such as when a product cannot be replaced), it will be issued to the original payment method.
Refunds may take 5–7 business days to appear depending on your bank.

If you have any questions, email [your support email] and we are always happy to help.

Because our products are made to order, we do not accept returns or exchanges unless the item arrives damaged, defective, or incorrect.

If you received a damaged or incorrect item, contact us within 7 days and we will replace it at no additional cost.

To start a return or replacement, please email:
[your support email]

SHIPPING POLICY (YouTube-Approved Version)

Last updated: [insert date]

Processing Time

All items are made to order.
Typical production time: 2–7 business days.

Some orders may ship in multiple packages depending on availability.

Shipping Time

Standard shipping times:

• United States: 3–8 business days
  
• International: 7–21 business days
  

Shipping times may vary based on destination, postal delays, or carrier issues.

Order Tracking

Once your order ships, you will receive a tracking number via email.

Wrong Address Disclaimer

Please ensure your shipping address is correct at checkout.
We cannot replace or refund orders shipped to incorrect addresses entered at the time of purchase.

Lost or Stolen Packages

If tracking shows delivered but you did not receive the package, check with neighbors or your local postal office.
We cannot refund orders marked as "delivered," but we will do everything we can to help locate it.